Declaration of availability

Mikster Sp. z o. o. undertakes to ensure the accessibility of its website in accordance with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities.

The accessibility declaration applies to the website http://mikster.eu.

• Website publication date: September 5, 2023
• Date of last significant update: January 12, 2026

The state of digital accessibility

This website is partially compliant with the Annex to the Digital Accessibility Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities due to [incompatibilities and exclusions] listed below.

Unavailable content

Non-compliance with the attachment

• Files created by entities other than Mikster Sp. z o. o. and submitted for publication in paper or scanned form are not available due to lack of access to the source data.
• Helpdesk Panel (available only to owners of Mikster Sp. z o. o. products).

Content not covered by regulations

• Documents published before September 23, 2018, are not available digitally. If you require any of these documents in accessible format, please contact us and specify the document in question.
• Maps are exempt from accessibility requirements.
• Archival content not used for current tasks is excluded from the obligation to ensure accessibility.

Preparation of an accessibility declaration

• Date of preparation of the declaration: January 25, 2022
• Date of last declaration review: February 17, 2026

We prepared this declaration based on a study conducted by VINTAL Sp. z o. o., which declared compliance with the WCAG 2.1 guidelines at level AA. The study results are presented Audit report.

feedback and contact information

You can report any issues with the digital accessibility of this website to Mikster Sp. z o. o. via email. info@mikster.pl or by phone +48 32 763 77 77.

Everyone has the right to request the digital accessibility of this website or parts of it.

When submitting such a request, please provide:

• your name and surname,
• your contact details (e.g. telephone number, e-mail),
• the exact address of the website where the element or content is digitally inaccessible,
• a description of what the problem is and what solution would be most convenient for you.

We will respond to your application as soon as possible, no later than within 7 days of receiving it.

If this deadline is too short for us, we will inform you about it. In this information, we will provide a new deadline by which we will correct the errors you reported or prepare the information in an alternative way. This new deadline will not be longer than 2 months.

If we are unable to ensure the digital accessibility of the website or content indicated in your request, we will offer you access to it in an alternative way.

Handling requests and complaints related to accessibility

If, in response to your request for digital accessibility, we refuse to provide the digital accessibility you requested and you disagree with that refusal, you have the right to file a complaint.

You also have the right to file a complaint if you do not agree to use the alternative method of access that we offered you in response to your request for digital accessibility.

Please submit any complaints by letter or email to our office management:

• Marek Kapkowski – President of the Management Board,
• Address: Wojkowicka 21, 41-250 Czeladź,
• email: info@mikster.pl.

The information that can be found on the government website gov.pl may be helpful..

You can also report this situation Ombudsman and ask for intervention in your case.

Other information

Architectural accessibility

Mikster Sp. z o. o

Wojkowicka 21

41-250 Czeladz

Parking

• We do not have designated parking spaces for disabled people.
• Parking is free.
• It is planned to adapt parking spaces for disabled people.

Assistance dog

• You can bring your assistance dog or guide dog. Please remember to bring your assistance dog's certificate and vaccination certificate.

Entrance to the building

• Stairs lead to the entrance.
• There is a handrail next to the stairs.
• The entrance to the building is planned to be adapted.
• You have to open the door manually.
• Use the doorbell.

The space behind the entrance

• There is no elevator in the building. There is no Braille signage, high-contrast signage, or large-print signage for the blind or visually impaired. Staff are available to assist guests if needed.

Rooms

• Some rooms are wheelchair accessible.

Bathroom

• Toilets are planned to be adapted to the needs of disabled people.
• The doors open at the touch of a button.

Communication and information accessibility

• Current accessibility report: Audit report